

F A Q
Find Your Answers Here
How long does shipping take?
Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.
How long will take to ship my order?
We typically process orders within 5-6 business days. Shipping times vary depending on your location, but most orders are delivered within 6-7 business days. You’ll receive a tracking number once your order is shipped.
What are the sizing specs of my order?
All product specifications, including size and dimensions, are listed on the product page. Please check the description section before placing your order. If you need more help, feel free to contact our support team.
I'm having issues placing an order.
We’re here to help! If you’re experiencing problems while placing your order, try refreshing the page or using a different device/browser. Still stuck? Contact us at [hello.grovelect@gmail.com] and we’ll assist you right away.
I'd like to return or replace my order.
We offer replacements for items that arrive damaged or defective. Please contact us within 7 days of delivery with your order number and a photo of the issue. We'll guide you through the return and replacement process.
I'd like to cancel my order.
Orders can only be canceled within 48 hours of purchase. If your order has already been processed or shipped, we won’t be able to cancel it. Please email us at [hello.grovelect@gmail.com] as soon as possible for assistance.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.